At CM Performance, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website, book a training session, or engage with our services.

Information We Collect

• We may collect the following information from you:

• Personal Details (e.g., name, email address, phone number)

• Player Information (e.g., age, football experience)

• Payment Information (processed securely via Stripe or a trusted third-party payment processor)

• Usage Data (e.g., page visits, IP address, browser type, device)

• Communication Preferences (e.g., SMS or email opt-ins)

How We Use Your Information

• We use your information to:

• Confirm and manage your trial bookings

• Communicate session reminders, updates, and offers

• Provide relevant services and support

• Improve our services, website, and customer experience

• Comply with legal obligations

Marketing Communications

With your permission, we may send you emails or SMS about new programs, special events, or training updates. You can opt out at any time by clicking "unsubscribe" or replying "STOP."

How We Protect Your Data

We use industry-standard security measures to protect your personal data. Your payment information is securely processed through our payment providers and is never stored on our servers.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your data with trusted partners like:

• Payment processors (e.g., Stripe)

• CRM/marketing platforms (e.g., GoHighLevel)

• Hosting and analytics services

Only the necessary information is shared and always under strict confidentiality.

Children’s Privacy

We do not knowingly collect personal information directly from children under 13. All communication and registration must be completed by a parent or guardian.

Your Rights

• Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Object to or restrict certain processing

• Withdraw consent at any time

• To exercise any of these rights, please contact us at [[email protected]].

Cookies & Tracking

We use cookies and similar tracking tools to analyze website traffic and enhance your experience. You can adjust your browser settings to block or delete cookies at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: [email protected]

📍 Address: Fives Fotball Trent Park, N14 4UW

📞 Phone: 07743 586287